By Linda Rosencrance When it comes to user adoption ,
too many companies discover that, "you can lead a user to Microsoft Dynamics
CRM but you can't make him use it." But what if you made his work seem like fun? That's the idea behind what's known as the
"gamification" of Dynamics CRM. Last September we
told you that Microsoft partner Cole Systems was putting a little "spark"
into Dynamics CRM 2011. At that time, the company launched Spark, an employee
incentive...(read more)![]()
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