And what does that tell us about the trends in the Microsoft CRM community? 2012 was another great year for the award-winning Customer Effective Blog. We had 184 blog posts and over 300,000 unique page views. Readers on average spent over 3 1/2 minutes on each page; which seems to imply we are offering something of value to someone. There is no ‘typical’ CRM topic on our blog. All of our team members are encouraged to share the experiences and customer challenges they encounter every day. Below is...(read more)![]()
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