As mentioned on my October column regarding Social CRM and the importance of utilizing the Microsoft Dynamics CRM Activity Feeds ( https://community.dynamics.com/crm/b/adopt2win/archive/2012/10/30/unleash-the-power-of-social-crm.aspx ); I wanted to show you how to configure Microsoft Dynamics CRM 2011 to automatically make a user follow a record that matches certain conditions.
For this article, I’ve decided to configure a workflow that will fire up for opportunities created with an Estimated...(read more)
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