Purchasing a new CRM system is a great accomplishment. When you find that perfect system and implement it in your business, you may breathe a sigh of relief. You have achieved a great feat, but the struggles are not over. Just because you have a wonderful, shiny new CRM system does not mean people in your organization will actually use it.
CIO.com recently contacted several CRM experts to ask them for tips on nudging employees in the right direction toward actually using their CRM systems. Their...(read more)![]()
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