At times, it can be difficult to manage queues, if you have a large number of users because the normal production queues get lost in the list of users ( who also have queues ). Here’s how to work around that problem.
1. Select Settings, Customization.
2. Expand Entities.
3. Expand Queues.
4. Click on Views.
5. Open the All Queues view. It will probably look something like this:
6. Click the Save As button on the toolbar.
7. Give the new view a name like, All Production...(read more)![]()
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