It is week 25 in the review of the CRM Field Guide chapters from the book – The CRM Field Guide – How to CRM Like an MVP with Microsoft Dynamics CRM . This week it is the 28 page Community Resources chapter. This week completes the reviews of all 25 chapters of the book that I have blogged about over the last 6+ months. It has been a great learning experience for me personally. Even though I have been working with CRM since v1.2 in 2003, there isn’t a chapter in the book that I didn’t...(read more)![]()
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