We are all familiar with the customer self-service portal, offered by Microsoft, which connects to Dynamics CRM 2011. Another method commonly used by developers is SharePoint based portals that connect to CRM. In this blog post, we offer a different approach to building a customer portal. We suggest that customer portals built on DotNetNuke technology, together with DNN2CRM modules, provide better web design capabilities and extra functionality in retrieving and updating CRM records than do other...(read more)![]()
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