Working with Queues

I was working on some queues at a customer last week when I discovered a design issue that I needed to correct. During this process, I decided to write a quick article on the subject and in doing a bit of research, I found my friends at xRM Cubed had already done the hard work for me. Here’s an great overview of working with Dynamics CRM queues: Admin 101: Queues and Queue Management – Part 1 Admin 101: Queues and Queue Management – Part 2 Admin 101: Queues and Queue Management...(read more)