With Microsoft Office Outlook integration, Microsoft Dynamics CRM inherits Outlook features and innovations including spell check, user defined viewing panes (with drag and drop field views/locations), and integrated task creation, tied to Microsoft Dynamics CRM fields and attributes. Another excellent feature is the use of conditional formatting to highlight Microsoft Dynamics CRM data. For example, a user can highlight all leads within a certain territory, such as a state, or leads that are generated...(read more)![]()
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