Implementing a Customer Relationship Management (CRM) system such as Microsoft Dynamics CRM can provide your business a lot of value. However, significantly more value can be realized by extending your CRM system. Think about all of the ways your business and staff interact with customers beyond simple emails and phone calls. Customers visit your website or customer portal. Customers and employees may interact with your business through these tools or maybe a mobile application. Customer data...(read more)![]()
↧