We have a lot of customers in the Insurance Industry, specifically dealing with Health Plans. As we help them implement and manage their CRM envionments, we have become very well acquainted with HIPAA (Health Insurance Portability and Accountability Act) and the issues that can surface when trying to manage a system where HIPAA rules apply.
This is a deep and far reaching piece of legislation that includes data storage and architectural issues and Microsoft has information on some of the more technical...(read more)![]()
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