CRM customer needs are changing, and CRM software needs to adapt to those changes. This means a new version of Microsoft Dynamics CRM is likely coming soon, according to CIO.com. The new version, coming for both on-premises and cloud versions of Dynamics CRM will offer more "personal experiences" to customers who are increasingly more aware of the myriad of shopping alternatives at their fingertips.
With the new version, customers will be able to interact with sales people through a variety...(read more)![]()
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