I have recently been working with a customer who asked if it’s possible to create new views for the out-of-the-box Address entity in CRM 2011 Online. I thought I would try this in the Chrome browser only to see that the “view toolbar” was not available, so I was unable to create a new view or modify the default view for the entity. The interesting thing about this problem is that if we look at the managed properties for the Address entity, it says that we can create new views. So...(read more)![]()
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