With Microsoft Dynamics CRM’s ability to easily configure and customize a system to fit any business process, questions frequently arise about whether customizing native Dynamics CRM entities is the right choice. Recently, we implemented Dynamics CRM for a client and found many advantages and disadvantages to using a native entity instead of creating the functionality from scratch. Below is a list of a few pros and cons to consider when your organization is faced with a similar business decision...(read more)![]()
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