I've posted a new entry on the HP Enterprise Services Application Services blog that outlines my thoughts on the new "actions" feature in Dynamics CRM 2013. In the post, I explain what exactly CRM actions are and how I think they might be useful.
Click here to read more of my article, "Microsoft Dynamics CRM 2013 'actions' - a solution in search of a problem? Part 1."...(read more)![]()
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