if you have started the year eager to learn or perhaps have a new years resolution to improve your knowledge then this list of free ebooks and chapters will help you on your way.
http://blogs.msdn.com/b/microsoft_press/archive/tags/ebooks/
I often find the free ebooks are a good way to get started but they often don’t go into depth, there also doesn’t seem to be any CRM books but Microsoft does have a lot of other resources online for CRM 2013/2011
If you want to learn about CRM...(read more)![]()
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