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Benefit of Microsoft Dynamics CRM Activity Management
Short Pencil or a Long Memory I recently sat in a customer meeting looking over the attendees. I recognized the majority of them but I could not pull their names out of my head. Have you ever been in...
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The Evolution of SMAC (Social Media, Mobile, Analytics, Cloud)
The experts agree, SMAC (Social, Mobile, Analytics, Cloud) is the next wave for firms that want to stay in the game with the latest technologies. Read this blog to learn more about SMAC trends, or as...
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How Far Can You Take xRM?
Bonafide Funk… If you were wondering how you could use Microsoft Dynamics CRM for replacing large numbers of different apps (everything from Microsoft Access through to custom-built web applications),...
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CRM 2013 Global Premier Event
Gimmie One of Those… On November 4th 2013 at 5pm (GMT), we are hosting an hour long, virtual Global Premiere Event, live from Barcelona! Join us to hear amazing stories from companies who are creating...
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Dynamics CRM Email Router Troubleshooting 101 – Outgoing Emails
For the latest updates to this post please visit the original posting here: Dynamics CRM Email Router Troubleshooting 101 – Outgoing Emails One of the great features of Microsoft Dynamics CRM is the...
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Improving Customer Service with Microsoft Dynamics CRM, Part 2
In our last blog entry, we discussed Microsoft Dynamics CRM's automated customer service process flow and the CRM case form that displays all the information a customer service representative (CSR)...
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“The provided uri did not return any service endpoints” Error MS CRM 2011...
Suddenly we starting getting above error when we were trying to connect through plugin registration tool, so we also tried to browse organization service and got error as well. But when we restarted...
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Luxury Fashion Retail CRM Project
Hi,I'd like to share with you my experience in a CRM for Luxury Fashion Customer.In one of the projects in which I was involved we have vertically and designed a CRM for Luxury Fashion. The customer...
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Business Process Flow in CRM 2013
The December 2012 Update of Microsoft Dynamic CRM Online introduced Business Process Flow for the OOB Lead, Opportunity and Case entities. With CRM 2013 Microsoft has extended this feature further and...
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Around the World day 6- Norway-Germany-Czech
It was supposed to be an easy day. An early one sure, but easy. The plan was fly from Oslo to Munich, then a quick drive to Prague, there by lunch. As we tried to leave the hotel in Oslo, we couldn’t...
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Around the World- Norway, the reviews
Overall I liked Norway. The people were nice, the food was good, and everything was clean. I did not like the beds. Every hotel had these awful thin mattresses, and mattress is a generous word for what...
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The Authentication Endpoint Kerberos was not found on the configured Secure...
We recently setup an internet-facing deployment for Microsoft Dynamics CRM 2013 using ADFS 2.1 as our Secure Token Service. Users were able to access CRM without any issues, but our custom applications...
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How to change process and stage programmatically
Scenario If you have more than one Dynamics CRM 2013 Business Process Flow for a given entity users can easily change the current process by using the 'Switch Process' Command Bar button: Once changed,...
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Active | NAM |CRM Online | A small percentage of Americas CRM online...
We are currently investigating an issue affecting a small percentage of CRM online organizations hosted in North American data centers. Users are currently unable to log in or use their organization....
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RESOLVED | North America | CRM Online | Small number (less than 5%) of North...
On 20 September at approximately 6:45 AM PDT, an issue in one of Microsoft's datacentres caused some CRM Online organizations to be inaccessible. The problem affected less than 5% of CRM Online...
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CRM 2013 is almost here!
We’ve been hearing a lot about the Dynamics CRM 2013 release, but only MSFT partners like us have seen the beta and RC versions running live over the past few months. Because it was all part of the...
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DIY Dynamics Implementation and Proficiency
I’ve been recommending a few books lately about implementing and using Dynamics to get the most out of it. Essentially Dynamics is a business tool and you have to know it and use it as such. The more...
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4 things you need to know about the Command Bar
This post provides the important information you need to know in order to transition to customising the Command Bar in Dynamics CRM 2013. 1. The Command Bar is a Ribbon in disguise! The Ribbon Bar in...
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