Answer this question honestly. Does your businesses and IT organization regularly evaluate if the business strategy and supporting technology systems are properly aligned to truly center around the best-interests of your customers and the overall customer experience?
If the answer is yes, congratulations, that is great - there is really no need to read on.
However, if the answer was no, or not really, a Strategic Technology Review (STR) might be worth consideration.
With STR a company can...(read more)![]()
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