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How Customer-Centric (Really) is Your Organization?
Answer this question honestly. Does your businesses and IT organization regularly evaluate if the business strategy and supporting technology systems are properly aligned to truly center around the...
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Upgrade to Dynamics CRM 2013 – New Features and Resources
If you’re an existing user of Microsoft Dynamics CRM , you are probably aware by now that the next release of CRM (Dynamics CRM 2013) will be available soon. We are very excited about the new features...
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Post Incident Report | CRM Online | Service interruption for Americas...
Summary On September 20, 2013 a small subset of CRM Online organizations served from North American datacenters were inaccessible. Microsoft Service Engineering team investigated and restored service....
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Microsoft Dynamics CRM 2013 Preview Guide Now Available
Microsoft has released an 19-page Microsoft Dynamics CRM 2013 Preview Guide . This colorful document contains detailed information about the new features of CRM 2013, but more importantly, explains the...
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CRM Online – Am I on Office 365 or the Old CTP Program
Not sure whether your CRM Online system has been moved to Office 365 or you are still on the soon to be retired CTP platform? One easy way to tell is the look of the login page you are presented with...
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Microsoft Dynamics CRM and Data Mining
Reblogged from Mark Margolis's Blog: As you have probably already gathered I'm a big fan of Analytics and Visualisations so when my colleague Manuel Altermatt told me he was doing some work on CRM and...
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CRM 2013: Changing Existing Phone Field’s Format
Having been in charge of pulling across our Non-Profit base system “RIC” to CRM 2013 I have found a few ways to help your existing CRM 2011 system make the most of the new CRM 2013 features. One such...
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4 Weeks to CRMUG Summit 2013 Tampa - Register Today!
CRMUG Summit 2013 Tampa is only 4 weeks away. Don't wait any longer - register today!No matter your title, role, industry or job description, you’ll find hundreds of in-depth, interactive sessions,...
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Getting a massage away from home…
Yup, loaded title I know it. I will start by saying the young man that gave me my massage was perfectly polite and respectful. With that said, it was the weirdest massage ever. Ever. I am currently in...
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Dealing With the 8k SQL Server Row Limits in Microsoft Dynamics CRM
Once or twice I have run into a CRM implementation in the course of my work that runs afoul of SQL Server's 8k row limit. SQL Server has always had a limitation to how big a row in a table can be and...
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10 Reasons Why Microsoft Dynamics CRM Customers Select Powertrak Product...
Powertrak Product Configurator Streamlines Sales and Order Processes When it comes to choosing the right configure-price-quote (CPQ) solution, Microsoft Dynamics customers select Powertrak Product...
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The Necessity of Customer Service Transparency
The world of client services is transforming. As we look at the way customer support has evolved, we can see that businesses are putting more and more functions in the hands of the end consumer and...
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Top 3 Reasons to Love Microsoft Dynamics CRM 2013
Fall is a season of many changes: going back to school, having new goals and accomplishments, and of course seeing the wonderful display of autumn leaves on trees. This fall features another change:...
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Building Business Solutions with SharePoint 2013 – 2 Day Pre-Conference...
Looking to build powerful SharePoint 2013 business solutions without having to engage in custom development? You will be amazed at what you can do by just using out-of-the-box features and...
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Microsoft Dynamics CRM 2013 Inline Lookup Controls
For the latest updates to this post please visit the original posting here: Microsoft Dynamics CRM 2013 Inline Lookup Controls Are you excited about the upcoming release of Microsoft Dynamics CRM 2013?...
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Microsoft Dynamics CRM Online 2013 Support Offerings
(Please visit the site to view this video) Announcing more options for support for our Microsoft Dynamics CRM Online customer that fit the needs of their business. We know that all business are not the...
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Asynchronous loading of JavaScript in CRM 2013
When CRM2011 UR 12 (POLARIS) introduced asynchronous loading of web resources, there were some unfortunate side effects caused by the load order in which the scripts were executed not being the same as...
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Investigating | NA | CRM Online | Small Subset of Customers in North America...
We are investigating a service alert. At this time we don't have enough information to identify whether this is an actual service incident. We will provide more information shortly.
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Around the World Day 10 and 11 driving Budapest to Zadar and in Zadar
We spent the bulk of day 10 driving and the bulk of day 11 working. Leaving Hungary was rather entertaining. Imagine an Eastern European border crossing with two agents. The first agent is standing...
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Resolved | North America | CRM Online | Some North American Organizations are...
Access has been restored for all impacted customers as of 2:35 PM PDT.If you were impacted by this service interruption we sincerely apologize for the inconvenience. Our team is performing a robust...
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