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City of London Improves Customer Satisfaction with Microsoft Dynamics CRM
(Please visit the site to view this video) The City of London provides a wide range of services and manages more than 10,000 hectares of open space. Thanks to Microsoft Dynamics, City of London CRM IT...
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What's New in CRM 2011 Workflows: Dialogs
(Please visit the site to view this video) Business "Process" comes in two flavors in CRM 2011: Dialogs and Workflows. Workflows are essentially the same as in CRM 4.0: they're asynchronous, can be run...
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Improving your business productivity by using Dynamics CRM and Dynamics GP!
(Please visit the site to view this video) In this webinar, Andrew King, Managing Director of WebSan Solutions will show you how to improve your business productivity by using Dynamics CRM and Dynamics...
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Microsoft Dynamics CRM 2011 | Übersetzung nur mit Excel ?
Neulich bin ich gefragt worden, ob ich bei einem Übersetzungsproblem helfen könne, welches ich Euch vereinfacht in meiner Demo-Organisation nachgestellt habe. Die Aufgabe: Wir haben eine eigene...
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You’ve got a Microsoft Dynamics CRM Online trial. Now, what should you do...
Microsoft Dynamics CRM Online Trial Microsoft offers free 30-day trials of Dynamics CRM Online. The trial offers a potentially good avenue for evaluating CRM Online for your business’ needs. I say...
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The Difference Between Selling and Consulting
Sometimes, as a CRM consultant, I must sell and sometimes I must consult. For me, they are different skills although it is not impossible to wear both hats if you understand the difference. Selling CRM...
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Microsoft Dynamics CRM Service Health – Incident Example
On June 25 I encountered an error when attempting to connect to Microsoft Dynamics CRM Online using the Microsoft Dynamics CRM Software Development Kit (SDK). By logging into the Microsoft Online...
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Microsoft Dynamics Partner Roundup: TARGIT's Decision Suite 2013; AlfaPeople...
In this week's Microsoft Dynamics partner news roundup: TARGIT Releases Decision Suite 2013; AlfaPeople Joins Retail Realm's AX Alliance; PowerObjects Launches New Version of PowerMap; Plastimayd Taps...
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Enabling Notes vs Activities for Custom Entities
This past week while working with a client an item came up regarding creating an entity without Notes enabled and then a possible bug. The bug being that when you enabled Notes and republished them...
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Eliminate the “Get CRM for Outlook” Message in the Message Bar in CRM
For the latest updates to this post please visit the original posting here: Eliminate the “Get CRM for Outlook” Message in the Message Bar in CRM With the latest release of Dynamics CRM 2011, the...
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Externalización de un call center integrado con CRM
Para externalizar el servicio de Call Center en una empresa que utiliza Microsoft Dynamics CRM existen dos alternativas. Alternativas para integrar CRM con un proveedor de Call Center La alternativa...
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Introducing a more flexible and personal way to buy Microsoft Dynamics CRM...
We recently shared how the upcoming release of Microsoft Dynamics CRM 2013 will make business personal. Today, we are announcing how buying CRM will become more personal too.Since the introduction of...
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License and Mobile Changes in store for Microsoft Dynamics CRM 2013
Some more details emerged today about CRM Online License Model and Mobile Options for CRM 2013.. We plan to offer the following competitively priced license options for our next release of Microsoft...
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Restricting Access for Integrations to Microsoft Dynamics CRM Online Using...
When integrating Microsoft Dynamics CRM Online with other systems, such as another Microsoft Dynamics CRM Organisation, an Enterprise Resource Planning (ERP) system, or any other system it is common to...
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Nuevos precios y modelo de licenciamiento para CRM Online!
Hola, Ya se anunció Dynamics CRM 2013 hace unos días y ahora tenemos novedades también en cuanto a modelos de licenciamiento y precios para CRM Online! Esta vez, la idea aparentemente fue traer algo...
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Microsoft Dynamics CRM 2013 | Neues Lizenzmodell
Wie heute bekanntgegeben wurde, ändert Microsoft mit Erscheinen von Microsoft Dynamics CRM 2013 das Lizenzmodell. Es wird flexibler, aber vor allem leichter verständlich für alle Kunden, egal ob...
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Restricting Access for Integrations to Microsoft Dynamics CRM Online Using...
A partner has posted a fantastic article on restricting access to Microsoft Dynamics CRM online using non-interactive access levels. The entire post can be read here:...
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Customer Effective Extends Basic SharePoint + Microsoft Dynamics CRM Integration
Dynamics CRM has an out of the box integration with SharePoint and many of our customers leverage this feature for their document management. It allows you to link documents stored in SharePoint to a...
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3 Questions Management Should Answer to Ensure User Adoption of a New CRM System
At NexusTek, we have been implementing customer relationship management (CRM) systems for over 20 years (although back then they were called contact management systems). We have been implementing...
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Major Dynamics CRM Update Coming This Fall: CRM 2013 Frequently Asked Questions
Last week Microsoft announced it will be releasing the next major upgrade to Dynamics CRM (CRM 2013) this fall. And while upgrades of this nature are very exciting because they generally signal...
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