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Dynamics CRM Leads SFA Market Both On-Premise and Online
Gartner Research released their annual analysis of sales force automation (SFA) solutions this month, revealing both Microsoft Dynamics CRM on-premise and Microsoft Dynamics CRM Online holding spots in...
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Microsoft Dynamics CRM 2011 Communications Preferences
The Lead, Contact and Account entities in Microsoft Dynamics CRM 2011 provide options that affect whether or not communications, such as E-mails, may be sent from Microsoft Dynamics CRM for these types...
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What I Could Have Done If I Had CRM Software 20 Years Ago
When I started my career in sales for Xerox over 20 year ago, the main reason for my success was having a high level of activity. I wish I had the tools then that I have now. So I want to share some...
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Customer Spotlight: Consolidated Container Company
Company: Consolidated Container Company Industry: Plastic Packaging Manufacturing Company Overview: Consolidated Container Company (CCC) is a leading supplier of rigid plastic packaging solutions to...
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Intro to SharePoint Workflows
The post Intro to SharePoint Workflows appeared first on Dynamics 101 . A workflow is nothing more than a series of steps that help a process move along- flow, if you will. In terms of SharePoint 2010...
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Mark and Marco’s Seattle & Tech Ready Adventure!
One of the best things about working for Microsoft is the ability to further ones own knowledge. The sheer volume of learning opportunities is quite amazing. I am not allowed to talk about some of the...
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Severity 1 SI | Investigating | NA | CRM Online | Some CRM Online orgs served...
A small number of CRM Online customers served from North America datacenters cannot access CRM Online at this time. We are working on resolution steps.Start time: 12:08 AM USA PDTThank you for your...
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Severity 1 SI | Resolved | NA | CRM Online | Some CRM Online orgs served from...
Following known troubleshooting and resolution steps, the incident was resolved at 2:10AM USA PDT. A PIR will be available in 5 business days. We apologize if this outage impacted you. The CRM Online...
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Partner Readiness for “Orion” Scheduled for October 20 at The Partner...
“Orion” is coming and we couldn’t be more excited to share it with you!Join CRM Partner Connections (CRMPC), The Partner Channel, and the Microsoft Dynamics CRM team on Sunday, October 20, in Tampa, FL...
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CRM 2011 Workflow Entity View records are not sorted alphabetically
I just recently come across customer reported CRM issue related workflow view displaying on demand workflow list random manner and not displaying them in alphabetically manner. This issue mainly hits...
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Scheduled custom notifications for Dynamics CRM 2011
Described in this post is a way to set up scheduled custom notifications in Microsoft Dynamics CRM....(read more)
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CRMUG Summit 2013 Keynote Speaker to be Revealed Thursday!
Just three days until we announce the keynote speaker for CRMUG Summit 2013! Who is it? Here's a hint: He's twice reached the pinnacle of his profession.Check back soon for more clues to his identity!
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The 3 C’s to Cleaning Up Your CRM Data
Whether you just implemented a Customer Relationship Management (CRM) system, are thinking of making the plunge, or the memory is hard to forget, data clean-up is essential to using your CRM...
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3 New Pricing Options for Microsoft Dynamics CRM Online
“In embracing change, entrepreneurs ensure social and economic stability.” – George Gilder Microsoft recently made an announcement that they will be launching new pricing options for CRM online that...
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Go Mobile with CRM and Increase Productivity
Mobile technology is allowing more and more field sales and service reps to complete their work without having to step foot into an office or even have an “office day” at home. This means that they...
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Tracking Customer History in Microsoft Dynamics CRM
We live in a world where we are forced to multi-task: juggling text messages in-between email alerts, phone calls, news headlines, and the stack of paperwork on our desk. A study from the University...
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Responsive User Interface in General
In a previous post , I discussed how Responsive UI and the Grid can play nicely together. Backtracking a bit I thought that it may be helpful to explain Responsive UI in general. Responsive UI has been...
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Preparing for Microsoft Dynamics CRM 2013
While all of the functionality, changes, and enhancements have yet to be confirmed by Microsoft, Dynamics CRM 2013 is coming in the Fall of 2013. This will be a major release of Dynamics CRM and will...
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Dynamics CRM 2011 UR11 Critical Update: What you need to know
On July 27th, 2013 the Dynamics CRM team released a critical update for CRM 2011 targeted on the Update Rollup 11 codebase. The critical update can be downloaded here:...
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How to pass Object or collection of Objects to a web resource in CRM 2011
In Dynamics CRM if we want to pass data to a web resource, then we use Xrm.Utility.openWebResource function and pass as second parameter. But in this case we can’t pass Object or Array as parameter. So...
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